You value the ability to send appointment reminders through text, email, and voice calls— that’s why Apptoto is your go-to solution for communicating with clients about their appointments.
We’re excited to announce a significant enhancement to our voice call reminders: Advanced Voicemail Detection. This new feature is now available to all Apptoto customers and trial users.
Before this update, Apptoto would wait to detect whether a person or voicemail answered before delivering a call reminder.
Now, Apptoto starts the reminder message while simultaneously identifying if the call reaches voicemail. If a voicemail greeting is detected, the system will restart the message. Additionally, if the call goes to voicemail, the system will leave the reminder without offering options like pressing "1" to confirm or "2" to cancel, optimizing the experience for recipients.
The best part? You don’t need to take any action—advanced voicemail detection is already enabled.