Feature Requests

I would like my clients to have to confirm their email and have Apptoto verify it is a match to another text box on the form they fill in.

I would like to have an embeddable CTA button that links to my phone number. I want it to open the messaging app on my clients' phones, so they can easily start text chats with me (similar to the embeddable Book Now button but for messaging).

Apptoto creates new contact records in Clio when new prospective clients self-book or we book an appointment for them through Apptoto, which we find useful. However, we do not want Clio matters created for new prospective clients or non-clients (vendors, service providers, etc.). For current clients that already have matters and contacts created, if that client books subsequent appointments or sends text messages, we want those records to sync to their contact record and original matter record.

When I sent a text from Apptoto and the text fails (ie the number is invalid), I would like to get an email so I can research why it failed. Right now, I have to go into the outbox and see the notice that the "message not delivered".

currently the status' confusing in google calendar where it goes from invited>reminded>confirmed/reschedule. Invited and reminded aren't as clear as they could be. And, there is definitely a need for "completed" after confirmed similar to "not going". We use texts to ask "Did you go?", so this would be the full end to the booking to completion, vs. just booking to confirmed. This could be broadly used with feedback texts that are commonly used by services provided.

I would like Apptoto to improve on the responses it sees and know that when a participant says "20 minutes before" in the message, that does not mean they are wanting to cancel.

If a client replies and says they want to reschedule, Apptoto should send them back times to choose from over text, and then let them choose a time via text.

I want to be able to track the number of times a person cancels their appointment and after a certain amount, send a message to them telling them they must call our office to schedule.

I want to set up a survey to be sent after my appointments. Mainly this would be used to ask clients how the appointment went. I would want to see a report of if clients are happy or not.

I'd like to be notified in slack whenever someone replies, confirms, cancels, etc to an Apptoto appointment message. And then I'd like to be able reply back to the client easily by just responding to that thread directly in thread in Slack & Teams.