Feature Requests

I want the ability to create folders [on the inbox/outbox tab] for each calendar I've synced. For example, if a person's booked on this calendar and there is a message chain (reminder, follow up from client, reply from me), then it goes to that specific Calendar’s inbox folder.

Ability to indent, bullet point, bold, etc.. for all messages

I want my follow up messages to be able to look at all connected calendars to see if a client has scheduled an appointment since. If they have, I want the follow up message to be deactivated.

I would like to have an embeddable CTA button that links to my phone number. I want it to open the messaging app on my clients' phones, so they can easily start text chats with me (similar to the embeddable Book Now button but for messaging).

When I sent a text from Apptoto and the text fails (ie the number is invalid), I would like to get an email so I can research why it failed. Right now, I have to go into the outbox and see the notice that the "message not delivered".

I would like Apptoto to improve on the responses it sees and know that when a participant says "20 minutes before" in the message, that does not mean they are wanting to cancel.

I want to be able to track the number of times a person cancels their appointment and after a certain amount, send a message to them telling them they must call our office to schedule.

I want to set up a survey to be sent after my appointments. Mainly this would be used to ask clients how the appointment went. I would want to see a report of if clients are happy or not.

I want to be able to customize the capabilities that an additional login has within the Agent role.

When I click "Compose" on the Contacts page and select a person to contact, the Message defaults to "Hi, this is" and then my gmail. I want to update the default so it shows my name instead. I created a template but don't want to search for this every time.