Secure HIPAA Compliant Texting
Trinh Nguyen
This is a common feature for client communication tool in the medical field. A staff/doctor would send a "text" to the client through the Apptoto website (Inbox/Outbox tab?). The SMS text that the client gets would be a URL that the client opens into the browser on their phone. The client enters in their last name and date of birth to verify their identity. Then the client can see the message their provider sent them on the website and also reply. The sender can visit Apptoto to check if their client have read their messages or have replied. With this feature, the provider can send sensitive messages but also attach documents such as PDF of test results. Perhaps in the Inbox/Outbox section, when a staff sends a message, they can check a box that says "Secure Text" and this would send that message and/or files as the method described. We think if Apptoto adds this feature, it would make the tool more complete and be a one-stop solution for a lot of company's needs. Thank you
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